Frequently Asked Questions Page

ORDERS

US SHIPPING

Remilia processes, packs and ships orders in 1-2 business days. We do not ship on weekends or federal holidays. If you are concerned with receiving your order to your address due to lost or stolen shipments in the past, we do ship to PO boxes or we recommend that you ship it to a secure mailbox. We cannot replace an order that was stolen, we recommend making sure your address is secure.

INTERNATIONAL SHIPPING

PRODUCTS

Our Cosmocap shells are 100% vegan, made of seaweed and corn starch. Our Cosmocap Hair Serum however, although ethically sourced, is not 100% vegan.
The silk protein found in our Cosmocaps are harvested from a silkworm's cocoon. However, we only harvest after the silkworm moth has already emerged from its cocoon, therefore no harm or damage is done to the worm whatsoever.
No silkworms are harmed during the production of the silk protein ingredient.
Our Cosmocap Hair Serum does contain silicones. The silicones actually provide an ideal vehicle for delivering certain actives that show long-term improvement over time (like keratin amino acids).
The silicones we use are super lightweight and easy to wash off, so they’re less likely to build up and block out hydration!
Actives, including oils, can be sensitive to air and light, and can oxidize or break down over time with exposure, if not protected. The capsule effectively protects the ingredients and delivers a fresh dose each time.

SUSTAINABILITY FAQs

WHOLESALE / STOCKISTS

Faq